About the Role

We’re seeking an inspiring and value-driven Assisted Living Manager to help shape the future of resident care for our Horizon House Assisted Living and Memory Care units.

Step into a highly visible leadership role where your work directly elevates the resident experience, strengthens team culture, and enhances day-to-day operations. You’ll join a mission-focused organization that prioritizes service excellence, collaboration, and person-centered care—while giving leaders the autonomy and support needed to make a meaningful, lasting impact.

If you’re energized by developing people, optimizing operational systems, and creating an environment where both residents and staff thrive, this role offers the perfect blend of purpose, challenge, and professional growth.

Starting Pay: $83,449.60 - $93,142.40 annually

What You’ll Get

• Make a visible impact. Lead change at a single-site community of 250 employees where your decisions directly improve resident and team experiences.
• Influence healthcare operations — no nursing license required. Shape systems, workforce performance, and service delivery in a healthcare setting through strong operational leadership.
• Drive meaningful change. Evaluate operations, strengthen processes, and implement improvements that truly make a difference.
• Collaborate across departments. Partner with cross-functional teams to create aligned, resident-centered solutions and positive experiences.
• Lead with purpose. Support aging adults —one of the fastest-growing populations — in a community focused on dignity, compassion, and service excellence.
• Grow as a leader. Join a culture that values professional development and continuous improvement.

Key Responsibilities

• Lead and develop a high-performing care team, including Certified Nursing Assistants and the Staffing Coordinator, building a culture of accountability, professionalism, and service excellence.
• Partner closely with the Nurse Manager (RN) to align operational leadership with clinical standards, safe care delivery, and workforce performance.
• Strengthen frontline leadership capacity in partnership with the Nurse Manager (RN) by mentoring nurses in supervision, communication, and team accountability.
• Oversee daily operations to ensure safe, reliable, and consistent service delivery in both Assisted Living and Memory Care.
• Design and manage flexible staffing models that respond to census and acuity while optimizing labor utilization in alignment with budget goals.
• Monitor workforce trends and operational metrics (turnover, attendance, overtime, performance data) and implement proactive system-level improvements.
• Ensure compliance with Washington State Assisted Living regulations, integrating standards into daily operations and team expectations.
• Analyze resident satisfaction data to implement targeted improvements that enhance care and overall resident experience.
• Oversee new resident onboarding, ensuring a warm, consistent, and well-supported transition experience.
• Track, trend, and resolve non-clinical service concerns and grievances with professionalism and urgency.
• Contribute to policy development, operational improvements, and interdisciplinary committees that enhance resident well-being and organizational performance.
• Participate in the manager-on-call rotation to ensure leadership continuity and operational support.

Qualifications

• Bachelor’s degree in healthcare, business, or related field (preferred).
• 3–5 years of progressive leadership experience in senior living, healthcare, hospitality, or unionized environments.
• 3+ years supervising 10+ employees.
• Experience with budgets, labor management, and assisted living regulations (preferred).
• Experience in or partnering with a unionized environment (preferred).
• Experience in an Assisted Living environment and knowledge of applicable regulations (preferred).

Skills

• Strong communication, analytical, and organizational skills.
• Proficiency with Microsoft 365 applications.
• Ability to collaborate across teams and work in a 24/7 care environment with flexibility.

Benefits and Perks

• Highly Competitive Benefits Package with Low Deductibles: Medical, Dental, and Vision Benefits
• Paid Time Off and Sick Leave
• Discounted Costco Membership
• Discounted Meals
• 403(b) Retirement & Company Match
• Company Paid Training & Professional Development Opportunities
• ORCA Card Discount or Discounted Employer Paid Parking
• Staff Scholarship Program - up to $24,000 per year including dependents
• Free Gym and Pool access for employees
• Student Loan Assistance Program - up to $1,200 per year
• Fun and Exciting Staff Events

Please apply online and find out more about Horizon House on our website at https://horizonhouse.org/

Horizon House is more than a place to work. It is an opportunity to build a career in a dynamic community dedicated to wellbeing, life fulfillment, and purposeful living in a diverse community. We are looking for future team members who understand that new ideas are welcomed and meant to build and improve on old traditions. We care, we listen, and we value our employees and demonstrate this in everything we do. At Horizon House we foster meaningful work on a diverse team by using the power of an employee driven workplace to enhance wellbeing. Join our team and help make a difference in someone’s life every day.

Physical Requirements: The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

Confidentiality Requirements: Employee accesses, uses and/or discloses Protected Health Information, as defined by HIPAA, only to the extent minimally necessary to accomplish essential job functions. Employee practices appropriate safeguards to prevent unauthorized access, use and/or disclosure of PHR (paper, electronic and oral) within his/her work area.

Equal Opportunity: Horizon House is an equal opportunity employer and seeks to attract and retain the most qualified individuals without regard to race, color, religion, national origin, gender or gender identity, sexual orientation, age, genetic information, disability, or veteran status. Learn more about what it means to be an Equal Opportunity Employer. Additional information can be found here.

All staff must demonstrate the legal right to work in the United States. Horizon House is an E-Verify employer. All applicants offered a role must pass a DSHS background check, and drug screening.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodations while seeking employment, please email hire@horizonhouse.org or call (206) 382-3175 with the nature of your request.